TE owners should be required to pass an IQ test

Has anyone ever heard of customer service? The Traffic Exchange arena is filled with rude self righteous admins who forget that without the members they are nothing.

Tonight I canceled my membership at a small but nicely built exchange after paying for 2 days of first page surfs and not receiving any hits at all except my own in the first 16 hours. I did not expect much for $2 but thought I would get a few hits at least.

Being a TE owner myself I was sure that something must be wrong so sent in a support ticket. The reply I received was rude, and just plain stupid. I was told it was my responsibility to research and if I had I would have known that the site has no surfers and tough luck. Not even considering asking for a refund at the time, I was left speechless until I thought about it some more and became angry. If Nick from TNT could treat me like this when I was trying to help him imagine how he was treating his other members. And wouldn't that explain why he had no one surfing his site?

Again I received another nasty ticket and a $2 refund. I have deleted my account there but am still in shock that an admin/owner could even expect to have active members when they are so unfriendly and so ready to take money and give no service.

Has anyone ever heard of customer service?